Quality management objectives Ben Zobrist Jersey , policies and guidelines must be set and published in manuals, in the business newsletter, on the notice board and wherever appropriate. This is to educate and remind employees and management and serve as guidelines. Even suppliers and customers should be informed on the company's quality management policies and where appropriate be advised to adhere to them.

Educate Employees on Quality Requirements

For total quality management to work everyone in the business must be educated and trained in its principles. Everyone must be brought on board ? from the cleaner Kris Bryant Jersey , the gardener, the electrician, the clerk Kyle Schwarber Jersey , and manager etc. Employees should be made to own the process and not to feel left out of the action. Employees should be organised in quality circles (groups) within departments to brainstorm and implement quality issues.

Foster a Policy of Zero Tolerance to Defects

One error could cause a thousand corresponding errors or negative consequences. Let's take a typical example of a car. A loose nut on the tyre can cause the tyre to run inappropriately and cause an accident. The accident may affect you and whoever you are carrying in the vehicle and probably passers by and other vehicles. It may lead to deaths and injury. The multiplier effect may affect your life and other people's lives without your knowledge just from a single defect. This is therefore to show every aspect of your business must be taken seriously.

All products and services must be checked for compliance to specifications and procedures. The business must foster a policy of zero tolerance to defects and all efforts should be made towards that end.

Use TQM Tools and Statistical Techniques to Measure Quality

Total Quality Management Tools (TQM) tools are a necessary component if you want to measure and enhance quality. Tools such as checklists, flowcharts, Gantt charts Yu Darvish Jersey , Ishikawa diagrams and the like are important in the quality management process. Statistical techniques help to measure quality levels. By applying such techniques you would have set your business on the quality path. Ensure that you have minimum and quality levels for your products and services. You can use industry, national or international quality standards. If your business attains such standards, inform your customers by publishing your attainment or displaying the quality mark appropriately.